Tollvera Inc ("Tollvera", "we", "us", "our") is a Delaware corporation with offices at 1449 S Michigan Ave #1046, Chicago, IL 60605, United States. Tollvera provides payment and access infrastructure for parking, EV charging, and municipal mobility programs.
This Privacy Policy describes how Tollvera Inc collects, uses, and shares information when you use our services, websites, or applications. If you access the service from outside the United States, you consent to the transfer, storage, and processing of your information in the United States.
| Category | Examples | Why |
|---|---|---|
| Account | Name, email, phone number | Create and secure your account |
| Payment | Card details (via Stripe), transaction history | Process payments; we do not store full card data |
| Vehicle | License plate(s), vehicle type | Match sessions at parking lots and EV stations |
| Usage | App events, errors, device type | Improve the service, fix bugs |
| Location | Only when you grant permission | Find parking lots and charging stations near you |
We share information only when necessary:
We do not sell your personal information.
Depending on your location, you may have the right to:
To exercise any of these rights, contact us at privacy@tollvera.com. We will respond within 30 days.
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and to request deletion. We do not sell or share personal information for cross-context behavioral advertising.
We retain personal information as long as your account is active and for a reasonable period thereafter to comply with legal obligations (typically 7 years for financial records as required by US tax law). Marketing data is retained until you opt out.
We use industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security reviews. No system is 100% secure, but we work hard to protect your information.
Tollvera operates in both the United States and the European Union. Where data is transferred between these regions, we use appropriate safeguards including Standard Contractual Clauses approved by the European Commission.
Our services are not directed to children under 16. We do not knowingly collect personal information from children. If we learn we have, we will delete it.
We may update this Privacy Policy from time to time. Material changes will be announced in-app or via email. Your continued use of the service after changes take effect constitutes acceptance.
Questions, requests, or complaints:
Email: privacy@tollvera.com
Mail: Tollvera Inc, Attn: Privacy, 1449 S Michigan Ave #1046, Chicago, IL 60605, USA